FREQUENTLY ASKED QUESTIONS
[difl_faq enable_schema="on" faq_icon_bg="RGBA(255,255,255,0)" close_icon_color="#1C1C1C" faq_item_wrapper_bg_bgcolor="#ffd512" faq_item_wrapper_padding="|||20px|false|false" que_wrapper_padding="5px|5px|5px|10px|false|false" faq_item_per_column_tablet=2 faq_item_per_column_phone=1 faq_item_per_column_last_edited="on|desktop" _builder_version="4.27.6" _module_preset="default" hover_enabled=0 border_radii_faq_item_wrapper_border="on|30px|30px|30px|30px" border_width_all_faq_item_wrapper_border="0px" border_color_all_faq_item_wrapper_border="RGBA(255,255,255,0)" box_shadow_style_faq_item_wrapper_box_shadow="preset1" global_colors_info="{}" que_wrapper_bg_bgcolor__hover="1px||||false|false" que_wrapper_bg_bgcolor__hover_enabled="on|hover" sticky_enabled=0][difl_faqitem question="Are you a locally based company?" question_title_tag="h4" _builder_version="4.27.6" hover_enabled=0 global_colors_info="{}" que_wrapper_bg_bgcolor__hover="1px||||false|false" que_wrapper_bg_bgcolor__hover_enabled="on|hover" sticky_enabled=0]
We're an international company based outside the USA, in South Africa in order to pass on favorable pricing due to exchange rates. We're based in Cape Town and work remotely. Many USA based digital agencies hire South Africans in their agency, yet continue to charge the higher fees. We don't. We therefore provide more value.
[/difl_faqitem][difl_faqitem question="How do we make payments?" question_title_tag="h4" _builder_version="4.27.6" hover_enabled=0 global_colors_info="{}" que_wrapper_bg_bgcolor__hover="1px||||false|false" que_wrapper_bg_bgcolor__hover_enabled="on|hover" sticky_enabled=0]
After a discussion with you over Google Meets or Microsoft Teams, and after coming to agreement on terms and scope of work, we'll provide you with a payment link.
[/difl_faqitem][difl_faqitem question="Are we locked into a contract?" question_title_tag="h4" _builder_version="4.27.6" hover_enabled=0 global_colors_info="{}" que_wrapper_bg_bgcolor__hover="1px||||false|false" que_wrapper_bg_bgcolor__hover_enabled="on|hover" sticky_enabled=0]
No. We operate on a month by month basis. We earn your trust through work. However, because we're not locking you in a contract, we require payment upfront on a monthly basis.
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