Reservation answering
Collect date, time, party size, name, contact details and approved seating requirements.
AI communication for restaurants and catering
AI agents for restaurants
The AI receptionist that protects bookings while your team is serving guests. Answer reservations, menu questions, private-event enquiries and catering calls while your team is cooking, serving, managing a queue or closed for the night.
- Voice + website chat
- Inbound + outbound
- Appointments and follow-up
- From $299/month
The opportunity you may not be seeing
Every unanswered call is a customer making a decision without you.
When your team is busy, the caller does not know that. They only know that nobody answered. They may not leave a message, they may not call again and they may never appear in your lead system.
This is where an AI receptionist can provide a professional first response, collect useful context and move the conversation toward an appointment, booking, quote or human handoff.
Questions worth asking
- How many reservation calls ring while the team is serving a full dining room?
- How many catering enquiries never receive a callback?
- How many private-party bookings go to a competitor because nobody answered?
- How many no-shows or cancellations could have been handled sooner?
Built around your working day
One AI employee for inbound calls, outbound lists and the next appointment.
It can answer routine questions, qualify interest, call approved lists and take the next action your business has defined.
Catering enquiries
Ask about occasion, date, guest count, venue, budget and menu requirements.
Private events
Qualify group bookings and route high-value enquiries to the events team.
Menu questions
Answer approved questions about ingredients, allergens, specials, opening hours and location.
Confirm and remind
Send reservation confirmations, reminders and rescheduling options.
Fill cancellations
Contact approved waitlist or past-customer records when a table or event slot opens.
Win back guests
Run approved campaigns for past customers, quieter days or relevant offers.
Send booking outcomes
Return the conversation, booking status and follow-up requirement to the restaurant workflow.
Inbound and outbound communication
Capture the people who call—and create the conversations that never happen.
When someone calls you
A customer calls for a table while the team is serving a packed dining room. The AI collects the reservation details, checks the approved booking path and confirms or routes the request.
When you have a list to work
The restaurant has past catering enquiries or permitted past-customer records. The AI can follow up, present an approved offer, answer questions and arrange the next booking step.
When the team is unavailable
After hours, during meetings, on-site work and peak demand are precisely when a first response matters. The AI keeps the enquiry moving and records what happened.
When a human is needed
The AI can transfer, create a task, send a summary or schedule a callback according to the rules agreed for your business.
Built on request
Start with the missed opportunity that costs you most.
We build a tailored AI agent for your business on request. Before you commit, we provide a private AI number so you can call it, test the conversations and hear how it handles your workflow.
Define the role
We use your website, approved service information, business hours and industry-specific instructions.
Build the tailored agent
Your agent receives its own voice, knowledge, opening, qualification questions and escalation rules.
Call the private number
You test realistic questions, change direction and check what happens when a person needs a human.
Connect and launch
After approval, we confirm calendars, CRM, booking, SMS, routing and webhook requirements before activation.
Questions we need answered
The best AI receptionist is built around the way you already work.
Before the agent answers customers or calls a list, we define what it may say, what it must never promise and when it must involve a person.
Discovery checklist
- Which reservation system controls availability?
- What menu, allergen and cancellation information is approved?
- Which catering enquiries need an immediate human handoff?
- How should waitlists and cancellations be handled?
- Which past-customer campaigns are permitted?
Always-available coverage
From $299 per month.
Current entry pricing includes 200 conversation units. Usage, outbound access, integrations and final scope are confirmed before activation.
Request my tailored AI agent →Built on request. Tested privately before commitment.
Frequently asked questions
Questions about AI reception for Restaurants and Catering Businesses.
We confirm the knowledge, routing rules, data boundaries and supported integrations before anything goes live.
Request an industry agent →Can it book tables?
Yes, where the reservation system and booking rules support the required workflow and have been tested.
Can it handle catering and private events?
Yes. It can collect event details, qualify the opportunity and route or book the next consultation.
Can it answer allergen questions?
Only from approved information. Uncertain or sensitive questions should be escalated to staff.
Can it call past diners?
It can support approved campaigns with clear contact permissions and opt-out handling.
Can it work after hours?
Yes. After-hours coverage is one of the strongest uses, especially for reservations and event enquiries.
Built on request
What would your business sound like if every opportunity received a professional response?
Tell us which calls, leads and appointments you want to capture. We will build a tailored AI agent and provide a private number for you to test before committing.