Product guidance
Answer approved questions about products, sizes, compatibility, stock and delivery.
AI communication for online stores
AI agents for e-commerce businesses
The AI receptionist that helps online stores turn questions into completed orders. Answer product and order questions, guide customers through the next step, support returns and follow up suitable opportunities without forcing shoppers to wait for an email.
- Voice + website chat
- Inbound + outbound
- Appointments and follow-up
- From $299/month
The opportunity you may not be seeing
Every unanswered call is a customer making a decision without you.
When your team is busy, the caller does not know that. They only know that nobody answered. They may not leave a message, they may not call again and they may never appear in your lead system.
This is where an AI receptionist can provide a professional first response, collect useful context and move the conversation toward an appointment, booking, quote or human handoff.
Questions worth asking
- How many shoppers leave because they could not get an answer quickly?
- How many product questions reach a shared inbox and never receive a useful reply?
- How many high-value carts need a human follow-up?
- How much support time is spent answering the same order questions?
Built around your working day
One AI employee for inbound calls, outbound lists and the next appointment.
It can answer routine questions, qualify interest, call approved lists and take the next action your business has defined.
Order support
Handle order-status questions and route exceptions to the correct support process.
Returns and exchanges
Explain approved policies and collect the information needed for the next step.
Recover purchase intent
Follow up suitable form, quote or high-value enquiry records with permission.
Abandoned-cart support
Where the permitted workflow exists, guide customers back to the product or checkout path.
Upsell and cross-sell
Present relevant approved products, bundles and accessories without inventing availability.
Wholesale enquiries
Qualify business buyers by product need, quantity, timeframe and contact details.
Unified customer history
Return the conversation summary and outcome to the store, CRM or automation workflow.
Inbound and outbound communication
Capture the people who call—and create the conversations that never happen.
When someone calls you
A customer has a product question and does not want to wait for an email reply. The AI answers from approved product information, sends the right link and routes unusual issues to support.
When you have a list to work
The store has permitted high-intent enquiries or past customers suitable for a campaign. The AI can follow up, answer questions, send product links and identify purchase intent.
When the team is unavailable
After hours, during meetings, on-site work and peak demand are precisely when a first response matters. The AI keeps the enquiry moving and records what happened.
When a human is needed
The AI can transfer, create a task, send a summary or schedule a callback according to the rules agreed for your business.
Built on request
Start with the missed opportunity that costs you most.
We build a tailored AI agent for your business on request. Before you commit, we provide a private AI number so you can call it, test the conversations and hear how it handles your workflow.
Define the role
We use your website, approved service information, business hours and industry-specific instructions.
Build the tailored agent
Your agent receives its own voice, knowledge, opening, qualification questions and escalation rules.
Call the private number
You test realistic questions, change direction and check what happens when a person needs a human.
Connect and launch
After approval, we confirm calendars, CRM, booking, SMS, routing and webhook requirements before activation.
Questions we need answered
The best AI receptionist is built around the way you already work.
Before the agent answers customers or calls a list, we define what it may say, what it must never promise and when it must involve a person.
Discovery checklist
- Which product data source is authoritative?
- What can the AI say about stock, delivery and returns?
- Which issues require a human support agent?
- Which CRM, store or ticketing system receives the outcome?
- Which marketing lists and follow-up messages are approved?
Always-available coverage
From $299 per month.
Current entry pricing includes 200 conversation units. Usage, outbound access, integrations and final scope are confirmed before activation.
Request my tailored AI agent →Built on request. Tested privately before commitment.
Frequently asked questions
Questions about AI reception for E-commerce Businesses.
We confirm the knowledge, routing rules, data boundaries and supported integrations before anything goes live.
Request an industry agent →Can it see live stock?
Only if the store system or integration exposes reliable stock information. Otherwise it must use approved, clearly limited answers.
Can it handle refunds?
It can explain the approved process and collect details, while staff or the store system handles the actual decision.
Can it support sales calls?
Yes. It can answer questions, qualify business buyers, send product links and route high-intent shoppers.
Can it call customers?
Outbound calling requires approved lists, lawful contact rules and a clear customer-service or sales purpose.
Can it work with an existing helpdesk?
The integration and webhook path are checked before launch, with outcomes mapped to the store’s workflow.
Built on request
What would your business sound like if every opportunity received a professional response?
Tell us which calls, leads and appointments you want to capture. We will build a tailored AI agent and provide a private number for you to test before committing.